Cancellation/Refund Policy

cancellation/refund/confiscation of royalties
and payment policy

In case of standard uploads

Returns

The are no returns in the services offered by us

Refunds (if applicable)

Refund will happen only in case we are not able to make your song on any ONE platform within 20 days of your upload

We will refund your song if we will takedown your song from our end

We will not refund song in case of
-Forced takedown by uploader
-Takedown by third party in case of infringement of rights
-Takedown in case of unauthorized upload or upload of cover song without having appropriate rights, we will inform you about the cover song and we will give you a period of 20 days to provide us the rights to distribute the cover song.

ZERO TOLERANCE POLICY

We are totally against fraudulently using our platform to monetize content against the fair use policy.
We strictly follow our CMS guidelines and any revenue generation using fraudulent means the user will be banned for lifetime from using our services, the royalties will be confiscated and legal action will be taken to the strictest possible extent. All our expense will be borne by the user.

We are aware of all the means people use to monetize content on youtube via other popular content, we keep checking this by our team to prevent such use, but we take immediate action if we receive such notification from any third party.
We make sure to forward the notification from third party to our user, and we give our user to provide us a clearance on that, failing which our ZTP is applied.

ROYALTY PAYMENT POLICY

PAYMENT CYCLE
– quarterly; that is four times in a financial year

APPLICABLE TAXES AND TDS

We are a registered company and we are liable to deduct TDS on the payment of royalty as per provisions of Income Tax Act. As per company’s policy Royalty amount is paid after deduction of the applicable rate of TDS without considering the threshold limit due to the following reasons:

At our end we make payment to a number of people/ entity and it is very difficult for us to check and confirm about the exceedance of threshold limit at every payment.
Amount of TDS deducted would be credited on your PAN, which you may very well claim at the time of filing of ITR.
If you are a GST regsitered company then applicable GST will be paid along with the royalty

In case of Video Uploads

Acceptable video content
Graphic Overlays.
Music videos must not contain chyrons, static or scrolling lyrics, or lower-third graphics.

Release Dates or Advertisements.
Music videos must not contain release dates, logos, or advertisements.

Nonstandard Music Videos.
Music videos that are artist interviews, commentaries, behind the scenes, or similar in content must be bundled with a music album and cannot be sold individually.

Promotional Still Image Videos.
Promotional videos (such as videos displaying only the cover art and audio or slide shows) will not be accepted.

Teasers, Trailers and Partial Videos.
Music videos which have been shortened or edited into a promotional teaser, trailer or partial version will not be accepted.

Music Video Quality.
Music videos with poor quality (such as glitches, blurriness, incomplete video or audio, no audio, out of sync audio and video, and so on) will not be accepted.

Explicit Content.
Music videos that contain explicit language, nudity, drug references, or depictions of drug use must be marked “Explicit.”

Music Videos from Films. Music videos taken from musical films must contain a title version that refers to the film such as (From “Name of Film”).

Acceptable video specifications

HD videos

Video
o Compression Type: H.264 (no Apple pro-res.!)
o File Format: only .mp4
o File Size: max 499 Mb (500 or more will be rejected)
o Dimensions: 1920×1080 (preferred) or 1280×720
o Frame Rate: Native (No less than 23.98)
o Bit Rate: Unrestricted (Minimum 7500 kb/s, if necessary)
o File must be de-Interlaced (Please, No Interlacing)
o Multi-pass encoding is preferred, Single-pass encoding isn’t
o Please export all encodes using Compressor or Quicktime. We cannot support editing program artifacts such as “edit
lists” or “zero offsets” embedded in the files.
o Do not use frame re-ordering in your encoding settings
o Do not include front or end slates, title or end cards, etc. NOTE: You can add your label/artist logo at the end of your
video, max. 3 sec.

Audio
o Format: AAC
o Channels: Stereo (L R)
o Sample Rate: 44.100 kHz
o Bit Rate: 320 kbps CBR

No refund will happen whatsoever in case the above mentioned guidelines are not followed and the payment is made, however as a company favouring the artists we may give you a resolution via email on case by case basis

cancellation/refund/confiscation of royaltiesand payment policy

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cancellation/refund/confiscation of royalties
and payment policy